Account & Data Deletion
Effective date: 15 September 2026
You can delete your Bizabeza account and associated personal data at any time. This page explains how, in line with the Nigeria Data Protection Act and the Google Play and Apple App Store requirements.
1. Delete from the app
Open the Bizabeza app and sign in, go to the Account tab, then tap Delete account and confirm. Your account and associated personal data will be scheduled for deletion.
2. Request by email
Alternatively, email bizabeza.ng@gmail.com from the address associated with your account, with the subject "Delete my account". We will verify your identity before processing the request to protect your data.
3. What is deleted and what is kept
We delete your profile, contact details, saved preferences, and other personal data associated with your account. We may retain limited records — for example, transaction and payout records — where we are legally required to (such as for tax, accounting, or fraud-prevention purposes). Such records are deleted once the applicable retention period ends.
4. Timeline
We complete deletion requests within 30 days and confirm once done. Some backup copies may persist for a short additional period before being overwritten.
Contact us
If you have questions or complaints about this document, or wish to exercise your rights, contact Bizabeza at bizabeza.ng@gmail.com. Bizabeza Company Limited (RC 9588954) is registered in Ilorin, Kwara State, Nigeria. We aim to respond within 7 business days.